Communication Forum Scotland

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Communication Forum Scotland

You are here: Communication Forum Scotland | Talk for Scotland toolkit | Public engagement activities | Practical examples | Telephone consultation

Telephone consultation

Before the event

1. Identify the sample group

2. Choose the delivery method(s)

3. Agree a budget

4. Design the survey questions

5. Conduct a pilot survey

6. Recruit the participants

8. Make the appointments

9. Brief the participants

During the event

1. Make the telephone call

2. Ask the questions

After the event

1. Evaluate the process

2. Publish the results

3. Supply a contact point for further comments

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