Communication Support Principles

Principle 2

Find out what support is required.

Ask the individual (or their support worker, if they prefer):

• how they want to communicate. For example by the spoken word (face to face, telephone) or by written word (letter or email)
• where and when they find communication easiest
• whether they like to be accompanied by someone
• whether they need specific support to:
  
• understand what people say or write
• express themselves verbally and/or in writing

 

Audio quote: Robert

Audio quote: Sheila