Communication Support Principles
In order to engage effectively with people who have
communication support needs, we have identified 6
Communication Support Principles to be followed.
The principles have been developed through consultation
- individuals with a range of communication support
- the Inclusive Communication Network (a group of speech
and language therapists in Scotland)
- other specialists in communication access.
Each principle is accompanied by practical advice to help
you put them into practice.
You don't have to be a communication expert.
Remember - small actions can make all the difference!
? Ask yourself
Every time you are planning an activity, simply ask yourself:
"If I had difficulty understanding, what would help? What would not help?"
If I had difficulty expressing myself, what would help? What would not help?"
There are some specific examples of techniques you can use. These techniques may not be suitable for everyone. It will depend upon the type of communication support need an individual has.
B S L summary of the 6 Communication Support Principles
download of the BSL version of the 6 Communication Support Principles (mp4 format)
6 Communication Support Principles
Click on each Principle for practical advice to help put this Principle into practice. Go to the Public engagement activities section for more details.
1: Recognise that every community or group may include
people with communication support needs.
2: Find out what support is required.
3: Match the way you communicate to the ways people
4: Respond sensitively to all the ways an individual uses
to express themselves.
5: Give people the opportunity to communicate to the best
of their abilities.
6: Keep trying.
Support Principles (MS Word)
Support Principles (Adobe PDF)