We have included a range of resources in this toolkit to help you make your communication more inclusive.
Practical advice on:
- Asking questions
- Inclusive communication
- The impact of unrecognised communication support needs
- ecommunication and accessibility
- Graphic design and accessibility
- Sources of visual images
Templates for printed/online documents
We have developed a set of templates to help you develop a core set of documents in an accessible format. There is a bank of symbols to go with each template. You can use these symbols freely. You can save them for regular use.
Examples of printed documents
We have included some examples of printed documents used in a variety of settings as part of an inclusive communication strategy.
Case studies on costs and benefits of making communication more inclusive
- Civic Participation Network Reference Group
- Scottish Disability Equality Forum and Lochaber Access Panel
- Inverclyde Council Adult Protection Services
- Young Scot All In Project
You can read the case studies in two ways. Online or by downloading a Word or PDF version for reading or printing.
External advice, resources and research
- guidance and resources produced by other organisations
- research on communication support needs and access to services
Organisations offering further information and support