Who should use the toolkit?

The toolkit is for decision-makers and service providers in public and voluntary organisations. It is for those who produce information and run events aimed at engaging with the public.

The toolkit should be used:

• from the initial planning stage

Consider communication access from the beginning.  This will save time and resources.  It will allow you also to make any necessary adjustments to timings and budgets.

• using an integrated team approach

Everyone who is responsible for different aspects of the design and implementation of a public engagement activity should be aware of the key principles of communication support.

This means the complete process will be more accessible to a person with communication support needs - from finding out about an event to understanding the outcomes.

The advice in the toolkit will be particularly useful to those responsible for:

• equality and user involvement
• policy and campaigns
• strategic communications and design
• process planning (internal and external organisations)
• event planning and administration.

Written quote: Perth and Kinross Council