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Talk for Scotland - A practical toolkit for engaging with people with communication support needs.
 Scottish Govenment


The toolkit is for decision-makers and service providers in public and voluntary organisations. It is for those who produce information and run events aimed at engaging with the public.

It has key advice on how to engage with people who have varied communication support needs. The focus is on needs beyond those related with sensory impairments and English as an additional language.

The toolkit offers users:

  • the business, legal and equality reason for engaging with people with communication support needs
  • an explanation of the diversity of communication support needs in Scotland with accompanying audio and writen quotes
  • six Communication Support Principles to be followed in all puplic engagement principles.

    Plus:
  • practical advice to help put these principles into practice
  • templates to develop accessible written materials
  • sources of further information and support to implement inclusive communication strategies.

The toolkit has been produced by Communication Forum Scotland as part of the Civic Participation Network Project funded by the Scottish Government

We welcome feedback on the toolkit